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Terms & Conditions

Legal Disclaimer

 

Introduction

Welcome to V&S Diamonds and Jewels. These Terms of Service govern your use of our website vsdiamondsnjewels.com and any consultation services provided through it. By accessing or using our website, you agree to these Terms.


Use of Our Website

  • You must be at least 18 years old to use our website or request consultation services.

  • You agree not to use our website for unlawful purposes or in a way that violates these Terms.

  • We reserve the right to refuse service or terminate access at our discretion.

 

Consultation Services

Our consultation services include:

  • Jewelry selection and recommendation services

  • Custom design consultations

  • Diamond education and guidance

  • Pricing and payment arrangement discussions

Important: All consultations are complimentary and without obligation. No payment is required until you decide to proceed with a custom order or purchase.

 

Custom Orders and Payments

For custom jewelry orders:

  • Final pricing will be discussed and agreed upon during consultation.

  • Payment terms and methods will be arranged individually based on your needs.

  • Orders are subject to verification and may be canceled if we suspect fraud or unauthorized activity.

  • Custom orders require a deposit before production begins.

 

Product Information

We strive to provide accurate descriptions, pricing, and images of our jewelry. However:

  • Product images may vary slightly due to lighting or device displays.

  • Prices are subject to change and will be confirmed during consultation.

  • We do not guarantee the availability of any specific product or diamond.

  • All gemstone and diamond specifications will be verified and documented before final purchase.

Returns and Satisfaction

Our Commitment: We stand behind every piece we create.

  • Returns are accepted within 30 days of delivery for non-custom items

  • Custom or personalized items are subject to our satisfaction guarantee

  • All items must be in original condition with certificates and packaging

To initiate a return, contact us at info@vsdiamondsnjewels.com. Refunds will be processed within 7-14 days of receiving the returned item.

 

Intellectual Property

All content on our website, including images, logos, custom designs, and text, is owned by V&S Diamonds and Jewels or our licensors and is protected by copyright and trademark laws. You may not reproduce or distribute our content without written permission.

 

Limitation of Liability

To the fullest extent permitted by law:

  • Our liability is limited to the purchase price of the product or service.

  • We are not liable for indirect, incidental, or consequential damages arising from your use of our website or services.

  • We maintain comprehensive insurance for all products and services provided.

 

Governing Law

These Terms are governed by the laws of the State of New York, USA. Any disputes will be resolved in the courts of New York State or through mutually agreed-upon arbitration.

 

Changes to These Terms

We may update these Terms periodically to reflect changes in our services or legal requirements. Changes will be posted on this page with an updated "Last Revised" date.

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